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SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN SUMMER STOCK-UP: Get FREE Delivery over Rs. 3,000 | Unlock 5% OFF over Rs. 4,000! IMPORTED DESIGNS FRESH AND NEW COLOURFUL DESIGN FAST DELIVERY WITHIN PAKISTAN

Shipping, Delivery, and Returns Policy

Thank you for shopping with us. We are committed to delivering high-quality products to your doorstep in a smooth and reliable manner. Please review our shipping and exchange policies below.

Order Processing

  • All orders are processed within 1–2 business days after confirmation of payment or placement of a Cash on Delivery (COD) order.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • COD is available for orders within Pakistan only.

Shipping & Delivery

  • We deliver to major cities across Pakistan and selected areas supported by our logistics partners.

  • Orders are typically delivered within 3–5 business days, depending on the delivery location.

  • In rare cases, delivery may be delayed due to unforeseen circumstances such as weather or operational issues.

  • Shipping charges are calculated at checkout. Promotional offers, including free shipping, may be available from time to time.

Order Tracking

Once your order has been dispatched, a tracking number will be shared via SMS or email. You may use this to track your shipment through the courier’s website.

Shipping Address Accuracy

Please ensure that all shipping details are accurate at the time of placing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Returns & Exchanges

We aim to ensure complete customer satisfaction. However, exchanges are only accepted under the following conditions:

  • Exchanges are applicable only for defective or incorrect items, reported within 48 hours of delivery.

  • Items must be unused, in their original condition, with tags intact, and in the original packaging.

  • To request an exchange, please email us at buyultimo@gmail.com with your order details and clear images of the issue.

  • Upon approval, a replacement will be processed, and standard delivery timelines will apply.

Refund Policy

  • We currently do not offer refunds.

  • In case of defective or incorrect items, exchanges will be handled on a case-by-case basis to ensure a fair resolution.

Return Shipping

  • Customers are responsible for return shipping costs.

  • Returned items must meet all eligibility criteria (unused, tagged, and in original packaging).

Product Representation

We make every effort to display product images as accurately as possible. However, slight variations in color or design may occur due to lighting or screen differences.

Additional Information

  • Exchanges are not available for change of preference (e.g., design or color).

  • Gift items are subject to the same exchange policy and conditions.

Customer Support

For any queries or assistance, please contact us at buyultimo@gmail.com. Our team will be happy to assist you.

Thank you for choosing Ultimo.